Our accident replacement vehicles are only available for eligible drivers who are not at fault in an accident with an insured at fault driver. Unfortunately, we can’t assist in this scenario

Our accident replacement vehicles are only available for eligible drivers who are not at fault in an accident with an insured at fault driver. Unfortunately, we can’t assist in this scenario.

My own car broke down and repairs will take several days. Can I rent a car from Right2Drive while my own car is in for repairs?

Yes, if you’re not at fault in an accident with another vehicle, the business has a legal right to be put back into the position it was prior to the accident. This means that the business may be legally entitled to an accident loan car whilst the car is being repaired, or until it is deemed a total loss. To find out if you are eligible for a Right2Drive loan car, you can complete our online eligibility questionnaire here.

Am I eligible for a loan car if I had an accident in a business/company car?

If the at fault party disputes liability, we can’t provide you with an accident loan car until liability is confirmed. However, we will contact the at fault driver’s insurer and confirm if there is a dispute in liability.

If there is a dispute in liability with the at fault driver, what happens?

We provide vehicles to not at fault drivers who have been in a collision involving a vehicle owned or operated by another insured party. In the case of a collision with a kangaroo or wild animal, we recommend reaching out to your insurer. You can learn more about it here: https://www.right2drive.com.au/articles/what-to-do-if-you-hit-a-kangaroo-or-another-wild-animal-while-driving

We provide vehicles to not at fault drivers who have been in a collision involving a vehicle owned or operated by another insured party. In the case of a collision with a kangaroo or wild animal, we recommend reaching out to your insurer. You can learn more about it here: https://www.right2drive.co.nz/articles/what-to-do-if-you-hit-a-kangaroo-or-another-wild-animal-while-driving

I had a car accident with a kangaroo/wild animal. Am I eligible for an accident loan car?

As long as you are the not at fault driver and you meet our eligibility criteria, then we can help you with an accident replacement vehicle. Please complete our online application here.

Can I get an accident replacement vehicle if I have been rear-ended?

Yes, under Australian law, you are entitled to a like-for-like accident replacement vehicle if the accident wasn’t your fault regardless of whether you have insurance. Find out if you meet all the eligibility criteria for an accident loan car here: https://www.right2drive.com.au/am-i-eligible

Yes, under Australian law, you are entitled to a like-for-like accident replacement vehicle if the accident wasn’t your fault regardless of whether you have insurance. Click here to find out if you meet all the eligibility criteria for an accident loan car.

I don’t have insurance but I’m not at fault. Can I get an accident replacement vehicle?

If you are the not at fault driver and you meet our eligibility criteria, we can assist you even if you aren’t covered for a hire car through your insurance policy. Please complete our online application here.

Yes, if you meet our eligibility criteria and are the not at fault driver in an accident, we would be happy to assist you with an equivalent accident replacement vehicle to your own vehicle for the duration of the repairs. Click here to find out if you’re eligible.

My insurer is covering the cost of repairs, but I don’t have a hire car option on my insurance policy. Can Right2Drive help me?

My vehicle is being repaired and I’m not at fault. Can I get a loan car while my own vehicle is being repaired?

Yes, if you meet our eligibility criteria and are the not at fault driver in an accident, we can provide you with an accident replacement vehicle for the duration of the repairs. Click here to find out if you’re eligible.

Can you help me with an accident loan car if I was in an accident a while ago but haven’t had repairs done yet?

If you are the not at fault driver, we can help you to arrange a towing service* and book an Uber for you, at no cost to you. Pending liability and availability, we can often deliver an accident loan car to you at the scene of the accident. Please call us on 1300 100 121 to find out more.

If you are the not at fault driver, we can help you to arrange a towing service* and book an Uber for you, at no cost to you. Pending liability and availability, we can often deliver an accident loan car to you at the scene of the accident. Please call us on 0800 004 203 to find out more.

Frequently Asked Questions