Frequently Asked Questions

If you are the not at fault driver and you meet our eligibility criteria, we can assist you even if you aren’t covered for a hire car through your insurance policy. Please complete our online application here.

Yes, under Australian law, you are entitled to a like-for-like accident replacement vehicle if the accident wasn’t your fault regardless of whether you have insurance. Click here to find out if you meet all the eligibility criteria for an accident loan car.

As long as you are the not at fault driver and you meet our eligibility criteria, then we can help you with an accident replacement vehicle. Please complete our online application here.