Frequently Asked Questions

Category :

Why do you collect my credit card details when I am not at fault?

We collect your credit card details in case we need to process charges at the end of your hire such as:

  • Fuel (if you return the vehicle with less fuel that when it was provided to you)
  • Tolls
  • Traffic or parking infringements
  • Vehicle cleaning (if the vehicle is returned dirty)
  • Unacceptable wear & tear
  • Excess or damage
  • Administrative costs.